Do you realize what is the best some portion of AriseServer Support. We will do a server adjustment on your Direct Admin Server Management to make it extremely steady. This will help you to maintain a strategic distance from server stack issues and pointless down circumstances. We give 24 hour server administration to your Server according to your server administration arrange. We have committed in house experienced and affirmed groups to investigate and deal with your servers utilizing as a part of house manufacture custom checking programming. Our observing group will deal with the reboot asks for according to your need.
Our bolster group will do an underlying server setup in your new Direct Admin servers according to your demand. In this stage the group will fabricate and design your server programming according to your need.
DIRECT ADMIN PRO-ACTIVE SUPPORT
- Unlimited Support Tickets
- 15 Minutes Response Time
- 24×7 Support Available
- Human response to Alerts
- Plesk installation configuration
- DNS setup configuration
- SSL Configuration and installation
- Server Security
- Software Installations
- Apache & Nginx optimization
- PHP optimization
- MySQL Optimization
- Backup management
DIRECT ADMIN REACTIVE SUPPORT
- 80 Support Tickets
- 30 Minutes Response Time
- 24×7 Support Available
- Human response to Alerts
- Installation configuration
- DNS setup configuration
- SSL Configuration and installation
- Server Security
- Software Installations
- Apache & Nginx optimization
- PHP optimization
- MySQL Optimization
- Backup management
DIRECT ADMIN BASIC SUPPORT
- 50 Support Tickets
- 1 Hour Response Time
- 24×7 Support Available
- Human response to Alerts
- Installation configuration
- DNS setup configuration
- SSL Configuration and installation
- Server Security
- Software Installations
- Apache & Nginx optimization
- PHP optimization
- MySQL Optimization
- Backup management
Supported Servers
- CentOS 4.x, 5.x, 6.x, 7.x 32/64 bit Plesk
- RHEL4,5,6 32/64 bit Plesk
Unlimited Tickets Support
- 24×7 Ticket Support
- Unlimited Administration Tickets
Response and Resolution Time
- Within 1 Hour Response Time Guarantee for Support Tickets
- Within 24 Hour Resolution Time Guarantee for Support Tickets
Services Optimization
- Apache Tweaking
- Mail Server Tweaking
- MySQL Optimization
- Deactivation of Unused/Insecure Services
Server Management
- Initial Server Setups
- Plesk Setup
- Service Upgrades
- Account Management
- PHP and Apache Compilation with Advanced Modules
- Mail Server Setup
- Plesk Upgrades
- Components Upgrades
- Configure Backups
- SSL Certificate Installations
- IP Address Setups
- Upgrades as per Request
Basic Security
- Server Securing and Hardening
- Firewall Installation & Configurations
- Alerts on Brute Force Attacks
- SMTP Tweaking
- PHP Hardening
- Root Email Alerts
- Weekly Server Reports
Server Restorations
- Backup Configurations
- Backup Restorations, Database Restorations etc.
3rd Party Software Installation
Zend Optimizer, IonCube, GD, Curl,
FreeType, EAccelerator, ImageMagick,
Advance Perl modules etc.
Disaster Recovery & Hack Recovery
If your server is under spam or hacked with external scripts under /tmp, We will investigate and fix the issue.
Server Log Monitoring
- Monitoring the Server Logs for Spam Source
- Restart Failed Services upon Notifications
- Fixing Server Services having Problems